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Privacy request

Delete your Lyvera account and eligible data

This page is available without signing in or reinstalling an app. It applies to Lyvera Customer and Lyvera Professional accounts provided by Lyvera — Maintenance & Operations.

Start your request

Email Lyvera support

Choose your account type below. In the email, include your registered mobile number and, if available, your registered email address. A phone-only user may send the request from any email address; Lyvera will verify ownership before acting.

Delete Professional accountDelete Customer account
Never include a password, OTP, bank PIN, card PIN, full card details, UPI PIN, or an identity-document image in the email.

What happens next

  1. Lyvera acknowledges the request and verifies account ownership.
  2. Active jobs, unresolved safety issues, disputes, refunds, or payment obligations are handled before final closure.
  3. The account is disabled and eligible account data is permanently deleted.
  4. Lyvera sends confirmation when processing is complete.

Lyvera aims to complete verified requests within 30 days. If more time is legally required, support will explain the reason.

Data deleted or retained

Eligible data includes the sign-in account, profile and contact details, device notification tokens, saved preferences, and—where no retention duty applies—professional public-profile and onboarding evidence.

Limited booking, payment, tax, fraud-prevention, complaint, dispute, and safety records may be retained when required for legal, financial, security, or claims purposes. Access is restricted, unnecessary identifying data is removed where practical, and retained records are deleted when their purpose or required retention period ends.

Need help?

Email Email Lyvera or read the Privacy Policy.